Top Five Questions
Q.1.1   I've forgotten my username and password. How can I retrieve my login information?  
 

Simply click "Forgot Password?" under Member Login on the Welcome page and on the next page enter your username. A link you can use to reset your password will be emailed to you.

If you need more help, try our video tutorials - click here.

Q.1.2   How do I change my Agency representation in the system?  
 

Please email Agency changes to nychange@castingnetworks.com.


The following information must be included:

  • Your name and phone number
  • The Agency you are moving from
  • The Agency you are moving to

IMPORTANT:
The email address you send your request from must MATCH the email address in your online profile.
If this information is not in your online profile, log in to your account and enter it into the appropriate field in the Profile screen. You can do this by clicking CHANGE EMAIL in the Frequent Tasks area of your Welcome screen or by hitting the PROFILE button from the blue bar.  

Photo Changes:  Your first photo with any Agency is free. After you change Agencies, you have 30 days to update your Main photo free of charge.  Please come in to one of our offices to redeem the free photo.  Photos uploaded through the online Photo Uploader will incur a fee.   

Please Note:  If you switch Agencies and are paying for Media Hosting™ or Direct Cast™ Premium Services, these services will continue uninterrupted.  If you would like to cancel any of these services, please contact nybilling@castingnetworks.com.

Q.1.3   How can I update my credit card information in the system?  
 

To update your credit card information on the system, highlight Account from the Welcome page and click on Change Billing Info. Your updated billing information will be used the next time you are billed.

Q.1.4   How do I enter or update my resume?  
 
    1. Go to www.nycasting.com, and log in to your account.
    2. Click on EDIT RESUME from the RESUME menu (upper right-hand corner) or Frequent Tasks box. (Figure 1)
    3. To add a new heading click "+ Add a new heading here."
    4. To add a credit, click "+ Add a new credit here."
    5. To move your headings or credits up or down click on the up and down arrows next to each listing.
    6. To edit an existing entry, click on the pencil symbol next to it.  When you are finished editing the listing, click on the disk icon to save it.

Figure 1.

Figure 2.

Also, click here to view our video tutorial.

Q.1.5   How do I submit myself to the Direct Cast Notices listed on Casting Networks?  
 
  • From the WELCOME screen, click the DIRECT CAST NOTICES button.
     
  • View the projects and if you are interested in submitting yourself for one, click on the role name located on the left and in blue. This will open a new window for that role, explaining a little more about the project and the roles that are being cast. To view extras jobs click EXTRAS ROLES (upper left-hand corner).
     
  • Click SUBMIT next to the name of the role to submit yourself for the project. NOTE: PLEASE ONLY SUBMIT YOURSELF FOR ROLES THAT YOU ARE RIGHT FOR.
     
  • This will bring you to the SUBMISSION page. Enter your contact phone numbers and your email address at the top of the page. Choose which photo you would like to be the Main photo on that submission by clicking the bullet next to DEFAULT PHOTO (located beneath the photo). NOTE: All of your photos will go along with the submission unless you click HIDE PHOTO next to the ones you don't want seen. If you choose HIDE PHOTO, that photo will not be available to the casting people.
     
  • Click SUBMIT at the bottom of the page.

If you need more help, try our video tutorials.

 

   
 
Registration & Billing
Q.2.1   Why should I register for a personal account with Casting Networks?  
 

Personal accounts are a valuable career tool for the established actor as well as the beginning actor.  A personal account allows you to view and submit yourself to Direct Cast™ notices - projects posted by professional Casting Directors and Independent Filmmakers.  In addition, you can be searchable by Casting Directors, 24 hours a day, which means they have the ability to contact you. You also have access to free Mailing Labels, Directories of acting schools, Photographers, Demo Reel companies and free sides. 

You will save on headshot reproductions and mass mailings since you will be able to email your headshot and resume anywhere in the world. We will continue to add new features to Casting Networks that are actor-friendly, so keep checking back!

All Personal Accounts include:

  • Unlimited Direct Cast™ Submissions ($5 monthly fee)
  • Media Hosting™ ($5 monthly fee- includes Unlimited Photos)
  • Unlimited media clips (with Hosting™ service)
  • Your first headshot posted for free
  • Emailed Project Notices
  • Your own personal URL
  • The ability to send your profile via email to anyone online
  • A profile in the database searched by Casting Directors
  • Access to sides for all projects
  • Digital photos taken In-House for background work
  • Access to free Mailing Labels 
  • Access to Resource Directories
  • The Networker (Casting Networks' Monthly Newsletter)
  • Audition notices texted or emailed directly to your phone

 

Q.2.2   How do I sign up with Casting Networks?  
 

If you are represented, you can sign up online, but your agent must provide you with a code so you can create the account. If you aren't yet represented, you can stop by our location or register online.

Q.2.3   Does my child need a work permit? How do I obtain one?  
 

Please refer to these guidelines: http://www.svusd.k12.ca.us/guidance/workpermit.htm

Q.2.4   How much does Casting Networks cost?  
 

For more information about pricing, please click here.

Q.2.5   What methods of payment do you accept?  
 

We accept cash, checks, money orders, Visa and Mastercard for photos and prepaid personal accounts. Please make checks payable to Casting Networks. A $25 service fee will apply to all returned checks.

For Media Hosting, Direct Cast, or any recurring monthly fee, we accept only Visa and Mastercard. 

Q.2.6  How do I update my credit card information?  
 

To update your credit card information on the system, highlight Account from the Welcome page and click on Change Billing Info. Your updated billing information will be used the next time you are billed.

Q.2.7  How do I cancel my Direct Cast fee or Media Hosting fee?  
 

Send an email to nybilling@castingnetworks.com. The email should include your name and the reason for your cancellation (we ask for the reason in case there's any improvement we can make to our site in the future). We will remove the service from your account at the end of your billing cycle. Cancellation requests are processed Monday through Friday, 9:30 a.m. to 4 p.m. and must be submitted at least one business day before your billing date to avoid getting charged.

Q.2.8   How do I cancel my membership?  
 

Send an email to nybilling@castingnetworks.com. The email should include your name and the reason for your cancellation (we ask for the reason in case there's any improvement we can make to our site in the future). Your account will be de-activated. Cancellation requests are processed Monday through Friday, 9:30 a.m. to 4 p.m. and must be submitted at least one business day before your billing date to avoid getting charged.

Q.2.9   Do I need to set up an appointment?  
 

No! No appointment is necessary, but please be advised that it does take an average of 30 minutes to set up your account.

   
 
Locations & Hours
Q.3.1   Where are you located?  
 

We are located at:

39 W. 19th St. Ste. 604,
(btwn 5th and 6th Ave)
NY, NY 10011

Hours: Monday through Friday, 10:00 a.m. to 5:00 p.m.

Map:

OTHER LOCATIONS:

Los Angeles

Casting Networks
3250 Wilshire Blvd.
Suite 1800
Los Angeles, CA 90010

Phone: (213) 201-8100

San Francisco

Casting Networks
84 First St.
San Francisco, CA 94102
View Map

Phone: (415) 896-2228 

Q.3.2   What are your business hours?  
 

Hours:

Monday through Friday

10:00 a.m. to 5:00 p.m.

   
 
My Account
Q.4.1   I've forgotten my username and password. How can I retrieve my login information?  
 

Simply click FORGOT PASSWORD? under Member Login on the Welcome page. On the next page, enter your user name and a link to reset your password will be emailed to you.

Q.4.2   How do I change my username and password?  
 
  1. Go to www.nycasting.com and log in with your current user name and password.
  2. From the Welcome screen, highlight ACCOUNT in your menu bar.
  3. Scroll down and select CHANGE LOGIN or CHANGE PASSWORD.
  4. When you are finished making changes, click CHANGE LOGIN/CHANGE PASSWORD.
Q.4.3   How do I update my contact information and sizes?  
 

This information is located in the Personal Profile portion of your account. Log in to your account from www.nycasting.com. On the Welcome screen click PROFILE (upper right-hand corner). When you have finished making changes, click Save & Continue at the bottom of the page.

Q.4.4   How do I submit myself to the Direct Cast Notices listed on Casting Networks?  
 
  • From the WELCOME screen, click the DIRECT CAST NOTICES button.
     
  • View the projects and click on a role name located to the left and in blue. This will open a new window for that role and explain a little more about the project and the roles that are being cast. To view extras jobs click EXTRAS ROLES (upper left-hand corner).
     
  • Click SUBMIT next to the name of the role to submit yourself for the project. NOTE: PLEASE ONLY SUBMIT YOURSELF FOR ROLES THAT YOU ARE RIGHT FOR.
     
  • This will bring you to the SUBMISSION page. Enter your contact phone numbers and your email address at the top of the page. Choose which photo you would like to be the Main photo on that submission by clicking the bullet next to DEFAULT PHOTO (located beneath the photo). NOTE: All of your photos will go along with the submission unless you click HIDE PHOTO. If you choose HIDE PHOTO, that photo will not be available to the casting people for that submission only.
     
  • Click SUBMIT at the bottom of the page.

If you need more help, try our video tutorials.

Q.4.5   What are Submission Videos?  
 

If a Casting Director is requesting a video on Direct Cast™, there will be an area on the submission page where they make that detailed request. You must be signed up for Media Hosting™ in order to submit video (it is not necessary to submit video in order to submit on that particular role). If you have a webcam or video camera you can record yourself reading copy or performing a special skill.


If you already have the right video for the project in your media bin, it will appear on your submission page and you can select it and click SUBMIT.


When you submit video you automatically go to the top of the Casting Director's submissions page!

Q.4.6  How do I check the roles I submitted to ?  
 
  • From the Welcome screen, click on the Direct Cast button on the blue bar.
  • Click on the drop-down menu on the right-hand side that starts with All Roles and scroll down to Submitted Roles.
  • The green asterisks next to each role designate your successful submission.
  • To view the submission, click on the role name on the left.

Figure 1.

 

Figure 2.

 

Q.4.7   How do I stop getting non-paying/Non-Union notices?  
 

Your email preferences are based on Union/Non-Union and "Fit-for-me" criteria within your Profile. In order to filter non-paying roles, go to the Direct Cast™ page and change your viewing preferences using our Advanced Filter option.

Advanced Filter allows you to have control of what projects you want to view, whether it's Union/Non-Union, Commercial, or Print!

 

Q.4.8   How do I limit the amount of Project Notice emails I receive?  
 

There are a few ways to limit the amount of emails that you receive. The "fit for me" criteria that we base Project Notice emails on are: age range, gender, ethnicity, union status, and whether or not you want both paying and non-paying projects. Keep in mind that by going to the Direct Cast page you can see all projects and can filter from there, so you may want to tighten up the criteria above for what is emailed to you. You will find this information on the second page of your Profile.

 

Q.4.9   How do I stop getting email notices?  
 

Our system is set up for all members to receive roles that match their criteria by age range, gender, ethnicity and whether it's a Union or Non-Union job.

Log in to your account and go to Profile. From there, choose your Direct Cast™ Prefs. and de-select your email options.

You will now only be able to search projects by logging into your account and using Direct Cast™ roles.

 

Q.4.10   How do I change my Agency representation in the system?  
 

You must send an email to nychange@castingnetworks.com. Due to legal reasons, you will need to send in request in writing. You cannot change your representation over the phone.

Please include the following information:

  • Your name and phone number
  • The Agency you are moving from
  • The Agency you are moving to

IMPORTANT! In order for the change to take place, the email address you send your request from must MATCH the email address in your online profile. If this information is not in your online profile, log in to your account and enter it into the appropriate field in the Profile screen (accessible by clicking on the EDIT PROFILE button in the Main Menu).  

Photo Changes:  Your first photo with any Agency is free. After you change Agencies, you have 30 days to update your Main photo free of charge.  Please come in to one of our offices to redeem the free photo.  Photos uploaded through the online Photo Uploader will incur a fee.   

Please Note: If you switch agencies and are paying for Hosting™ or Direct Cast™ Premium Services, these services will continue uninterrupted.  If you would like to cancel any of these services, please contact nybilling@castingnetworks.com.

Q.4.11   Will I be able to see what my Agent has submitted me for?  
 

No, you will not be able to see what projects your Agent had submitted you for. You will have to contact your Agent for that information.

Q.4.12   I've changed/removed my representation, why are they still listed on my resume?  
 

When creating your Profile, you or your Agent can input the information in the Agencies field. You can clear this information by simply logging in to your account, going to your Profile and choosing the Representation page. Now, clear the field where the Agency name appears. (Make sure to click SAVE at the bottom of the page.)

Remember, this is only a text field. It does not link to your Agent.

Q.4.13   What happens to my account if I leave or my Agent drops me?    
 

Please call our office to re-register your account as a Personal Account and avoid having your account archived.

Q.4.14   I've found an Agent! What do I do?  
 

First of all, congratulations! Now you have two options...

If you'd like to keep your personal account, contact your Agent and have them set up an account on their end for you.

If you'd prefer to stop paying for your personal account, you can change it into a represented account. To do so, send an email to nychange@castingnetworks.com requesting the transfer along with an email to nybilling@castingnetworks.com asking them to stop your monthly charges.

Be sure to include your name (stage name, too) and your new Agency information.  You get a free Main photo update within 30 days of switching Agents.  Please come to the Main office with your new photo.

**Important Note Regarding Premium Services**  If you decide to cancel your personal account and go with a basic account registered by your Agent, Media Hosting™ and Direct Cast™ Premium Services are not included.  If you are signed up for Media Hosting™ and Direct Cast™ you will continue to be billed at $5/month per service ($10 total).  If you would like to cancel any Premium Services, please contact nybilling@castingnetworks.com.

Q.4.15  How do I add NY Casting to my email safelist?  
 

For more information, please click here.

 

Q.4.16   How do I get technical support?    
 

Technical support for talent is available Monday through Friday, noon to 9 p.m. EST, excluding major holidays, by calling (213) 201-8100, ext. 353. If you prefer to use email, please contact us at nytalentsupport@castingnetworks.com.

   
 
My Photos
Q.5.1   What's the difference between a Main photo and additional photos?  
 

The Main photo is the picture most closely associated with your profile. This is the photo that will appear first when you are submitted or searched for in the system. Additional photos can be viewed from within your profile. These are used to show different looks to Casting Directors and Agents. You also have the ability to choose which one will be the Main photo each time you submit yourself for a job through Direct Cast, so that you can be more specific to the role that is being cast.

Q.5.2   How do I add or update photos in my profile?    
 
 
 

Currently, you must update your photos one of two ways. You can come in person to one of our scanning locations with either hard copies or a disc with your photos in a digital format and we can help you in person. (See our NY location in section 3.1)

Otherwise, you will need to submit your photo by using the photo uploading form accessible from your Resume screen. Click the ADD PHOTO button from the RESUME menu (upper right-hand corner) or you can find the photo uploading form by clicking on the ADD PHOTO button in the Frequent Tasks area on your Welcome page. Proceed by clicking on the CLICK HERE button. You will then access the photo uploading form.  

Browse for the photo on your desktop, click ADD PHOTO and write us a note with any SPECIAL INSTRUCTIONS. 

Photos should be sent as JPEGs, with a resolution of 72 dpi and a height of at least 500 pixels.  You will be prompted for your credit card billing information and we will send you a confirmation receipt.  Please allow two business days for photos processed using the photo uploader.

If you need more help, try our video tutorials - click here.

If neither of the above options are available to you, you can mail photos to our Main location at 39 W. 19th St., Suite. 604, NY, NY 10011. (Note: Please send reproductions only! We are not responsible for original photos and photos are returned. If you choose to send original photos, you do so at your own risk.)

Q.5.3   I updated my photo. Why isn't it up, and why am I still seeing my old photo?  
 

Photos are posted the next business day following processing. If it hasn't been 24 hours yet, please be patient a little longer.  If you have emailed us photos using the photo uploading form, please note the process is not instantaneous.  We will send you an invoice within 1-2 business days and will post the photo when payment via Paypal has cleared.

If you still see your old photo after waiting 24 hours, you probably need to delete temporary internet files in your internet browser. A computer will remember a page that you've been to previously to help you get there more quickly the next time. You might be pulling information from the page your computer remembers rather than what's actually on the website.

Click here for more information on how to clear your cache.

Log back into your Casting Networks account. You should be able to see the new photos.

If you need more help, try our video tutorials - click here.

Q.5.4   Why are no pictures showing up on my resume?  
 

The system requires that you have Flash Player to view the photos. This is probably why you aren't able to see them.

To install Flash Player, simply visit our Welcome page at www.nycasting.com. There's a button on the bottom of your Welcome page that says, "Get Macromedia Flash Player." Click on the button and follow the instructions.

Once the installation is complete, log back into your Casting Networks profile. You should be able to see your photos. If you still have problems, please give us a call at (213) 201-8100, ext. 353 and we will troubleshoot with you over the phone.

Q.5.5   Do I have to bring an 8x10 hard copy of my photo?  
 

No. We can use any form of a photo. 8x10s are great but we can also take 4x6s, snapshots or pictures on a disc. We don't like to scan photos much smaller than 4x6, simply because we have to blow them up quite a bit to fit the dimensions of our website and they end up looking quite blurry or pixelated.  If you would like to submit digital photos please use make sure they are at least 600 pixels in height and 72 dpi. 

Q.5.6   Can I email you a headshot or digital photo?  
 

If you are redeeming a first free photo or an Agency switch free photo, please come in to one of our offices. Otherwise, you can update your photos through your profile. The photo uploading form you fill out (accessible from the Resume screen) is sent in email format to our Photos department. The photo should be a JPEG image with a resolution of 72 dpi and a height of at least 600 pixels.

Figure 1:

 

Figure 2:

 

Figure 3:

If you need more help, try our video tutorials - click here.

Q.5.7   Where are the digital photos that you took of me when I registered?  
 

Casting Directors are the only ones with access to your digital photos.  If you'd like to view your photos, please feel free to stop by one of our offices and we'll be happy to show them to you.

Q.5.8   How do I delete photos?  
 

If you would like a photo permanently removed give us a call at (323) 462-8200 and we can delete it for you. We are available Monday through Friday, 10 a.m. to 6 p.m.

Q.5.9   How many photos can I put on my profile?  
 

The limit is 50 photos per profile. 

   
 
My Resume
Q.6.1  I've entered my information, why can't I see my resume?  
 

There may be two reasons why you cannot see your resume.

1. Adding skills is not the same thing as creating your resume. Skills are additional information that you would like a Casting Director to know about you that aren't listed in your credits on the resume.

2. Your Agent has you listed as a model, which means that your resume does not appear. Check with your Agent to see how they have you listed.

Please read the next question to see how to enter or update information on your resume.

 

Q.6.2  How do I enter or update my resume?  
 
    1. Go to www.nycasting.com and log in to your account.
    2. Click on EDIT RESUME from the RESUME menu (upper right-hand corner) or Frequent Tasks box. (Figure 1)
    3. To add a new heading click "+ Add a new heading here."
    4. To add a credit, click "+ Add a new credit here."
    5. To move your headings or credits up or down, click on the up and down arrows next to each listing.
    6. To edit an existing entry, click on the pencil symbol next to it.  When you are finished editing the listing, click on the disk icon to save it.

Figure 1.

Figure 2.

             

Also, click here to view our video tutorial.

 

Q.6.3  How do I create a resume link?  
 
  1. Log in to your account.
  2. Highlight Resume from the blue bar and click on Resume Link.
  3. Select a word/words or a phrase to be identified with your link, for example, your name.
  4. Click on Create link.

Figure 1.

 

Q.6.4  Why are no pictures showing up on my resume?  
 

The system requires that you have Flash Player to view the photos. This is probably why you aren't able to see them.

To install Flash Player, simply visit our Welcome page at www.nycasting.com. There's a button on the bottom of your Welcome page that says, "Get Macromedia Flash Player." Click on the button and follow the instructions.

Once the installation is complete, log back into your Casting Networks profile. You should be able to see your photos. If you still have problems, please give us a call at (323) 462-8200, ext. 353 and we will troubleshoot with you over the phone.

Q.6.5  I've changed/removed my representation, why are they still listed on my resume?  
 

When creating your Profile, you or your Agent can input the information in the Agencies field. You can clear this information by simply logging in to your account, going to your Profile and choosing the Representation page. Now, clear the field where the Agency name appears. (Make sure to click SAVE at the bottom of the page.)

Remember, this is only a text field. It does not link to your Agent.

Q.6.6  Why are no photos showing on my resume?  
 

Our system requires that you have Flash Player on your computer to view photos.

To install Flash Player, visit our Welcome page at www.nycasting.com. Click on Get Macromedia Flash Player at the bottom of the page and follow the instructions.

Once the installation is complete, log back into your Casting Networks profile. If you still cannot see your photos, please call (323) 462-8200, ext. 353 and we will troubleshoot with you over the phone.

   
 
My Video & Audio
Q.7.1   I want up add media to my resume. How do I do that?  
 

Click on Add Video from the Frequent Tasks area on the Welcome page to upload unlimited media clips for free if you have Media Hosting. Click on the type of media clip you are uploading - video or audio. Browse your computer or outside source, locate the file and click Upload.

Please reference the guidelines here.

 

Q.7.2  What is a Submission Video?  
 

If a Casting Director requests a Submission Video there on Direct Cast™, the detailed request will appear on the submission page. You must be signed up for Media Hosting™ in order to submit video, but it is not necessary to attach video in order to submit for that particular role.

If you already have the right video for the project in your media bin, it will appear on your submission page and you can select it and click SUBMIT. If you have a webcam or video camera, you can record yourself reading copy or performing a skill that is specific to the role.

When you attach a submission video you automatically go to the top of a Casting Director's submission page!

 

Q.7.3   How do I upload a media file?  
 

Media File Upload

1. Make sure that the FILE tab is selected.

2. Open the folder with the media file and drag the highest quality version of the media that you have onto the Drop Zone.

After a few seconds of loading, the movie will be ready to edit and upload with the publisher.

Q.7.4   What formats can my reel or clips be in?  
 

The online Media Uploader accepts the following file extensions:
Video: H.264, .mp4, ,avi, .dv, .m4v, and .wmv
Audio: .mp3, .aif, .aac, and .wav

If you need to convert your file to an accepted media type, you can use this website to do it for free: www.media-convert.com

Q.7.5   How do I plug a video camera into my computer?  
 

Most video cameras that can interface with the publisher use the IEEE 1394 Standard (often called Firewire or iLink).

1. To connect the video camera to a computer with an IEEE 1394 port, simply connect the digital video port on the camera (usually labeled DV or DV Out) to the Firewire port on the computer with a Firewire cable.

2. Turn the video camera on.

3. The camera should now be available for control via the publisher.

Q.7.6   How do I upload my skill clips from a DVD?  
 

Please bring your DVD into our office for processing.

Q.7.7   I'm uploading an accepted form of media. Why is it saying it's not accepted?  
 

The file type is not the only thing that determines whether or not your media can be uploaded.  Your media may not contain the correct compression and encoding.

Get a purer form of the media and try to to upload it again or bring it into our office.

Q.7.8   When I play my clip, why does it say, “Video Coming Soon”?
 
 

Your clip must first be approved by Casting Networks.  Please allow 24 hours for approval.

   
 
Website Builder
Q.8.1   How much does it cost to have a website on Casting Networks?  
 

If you have a talent account with nycasting.com you can create a website and receive a 30 day free trial. After your trial period, the website is $5 per month.

Q.8.2   How much does it cost to add new photos?  
 

There is a standard fee to place photos on nycasting.com. However, there is no fee to copy photos from your talent account to your website. Once you add photos to your talent account, they will automatically appear on your website. Be sure to check Website Builder to verify your display options.

Q.8.3   How can I add more photos to my website?  
 

You can add photos to your website by logging in to your talent account on nycasting.com. From there, highlight the RESUME button in the toolbar at the top of your Welcome screen. Click ADD PHOTOS to upload photos to your account or use the Frequent Tasks area. In the Notes section, indicate if you want your photos to appear on the website, your talent profile or both.

Q.8.4   Why am I seeing duplicate photos on my picture page?  
 

You are seeing duplicate photos because you have linked accounts and all photos from the linked accounts are pulled into your Website Builder. Go to your Pictures page in the Website Builder and uncheck the photos you do not want to appear on the website. If you also show duplicates on your Welcome page, click on the EDIT button below the Pictures Preview title on the Welcome page.

Q.8.5   How can I change my website design?  
 

You can change your website design at any time by logging into your NY Casting talent account. Click on the MY WEBSITES tab. From there, you will click on the EDIT button and make changes to your website design. When you're done, hit the FINISH button.

Q.8.6   Can I edit the information on my website at anytime?  
 

Yes, you can edit your website at anytime by clicking EDIT under the “My Website” tab on your talent Welcome page. From there, enter Website Builder and edit any and all information.

Q.8.7   How do I edit my Contact info?  
 

Edit your website at anytime by clicking EDIT under the “My Website” tab on your talent Welcome page. From there you will enter Website Builder. Click the CONTACT button on the right-hand side of the screen, then click EDIT to make changes. Click SAVE when you're finished.

Q.8.8   Why isn't my email address showing up on my website?  
 

Visitors to your website will be able to email you through your Contact page. Your email address doesn’t display on the website but is required in the Website Builder for the Contact form to function. The reason we do not display your email address is to reduce the chances that it will be used for spam.

Q.8.9   Can I have more than one website?  
 

Yes, you can have multiple websites. This is useful if you want your websites to describe different parts of your career. For example, if you are an actor and a Director or an actor and a stylist, all you need to do is log in to your NY Casting talent account and click on the MY WEBSITES tab. Click on CREATE NEW WEBSITE as many times as you'd like.

Q.8.10   How do I delete my website?  
 

To delete a website, click the DELETE button next to the name of IT on your MY WEBSITES tab. Once it is deleted, you cannot use it again.

Q.8.11   What is my website address/URL?  
 

You can find your URL by going into Website Builder and clicking on the FINISH tab. Usually people choose a URL like this: http://talent.nycasting.com/yourname

Q.8.12   Why can't I view my website?  
 

If you are unable to view your website, it is probably due to one of two things. First of all, you may not have finished your website yet. To do so, you will need to go inside Website Builder and click the FINISH button at the end of the building process. Secondly, your payment may have lapsed. If you have not entered your payment after your first 30 day free trial, click on the ACCOUNT tab and from there click on REACTIVATE YOUR ACCOUNT.

Q.8.13   How do I choose my domain name?  
 

You have two options for a domain name. You can use the domain name that you created with Website Builder (talent.nycasting.com/yourname) or you can click the GoDaddy.com banner on the Confirmation page to create A personalized domain name. GoDaddy.com will assist you with linking your new domain name to the website you created using Casting Networks Website Builder.

Q.8.14   What if I currently have a website URL, but I'd like to use it to build a website with Casting Networks?  
 

You can redirect your URL to the website you build with Casting Networks. To do so, you will need to contact the company you have purchased the URL from and ask them how to forward your URL with masking to your Casting Networks domain. Godaddy.com has information regarding masking at the below link: http://help.godaddy.com/article.php?article_id=424&topic_id=&isc=touchdown8

Q.8.15   If I want to purchase my own domain name or if I already have purchased a domain name that I want to direct to the CNI website, what website address will I point it to?  
 

You will use the website address that was created for you when you finished using Website Builder – talent.lacasting.com/yourname. If you do not know your assigned website address log in to NYCasting.com and clicking on the MY WEBSITES tab on your Welcome page. From there, click on the EDIT button, then click on the FINISH arrow on the upper left-hand side of the screen. Now you can see your URL.

Next you will need to contact the company you have purchased your domain name through and ask them how to forward your URL with masking to your Casting Networks website. Godaddy.com has information regarding masking at the below link: http://help.godaddy.com/article.php?article_id=424&topic_id=&isc=touchdown8

Q.8.16   I need assistance with my website!  
 

Please email your questions and comments to nywebbuilder@castingnetworks.com.
Be sure to include your name and the website address.